Seamless strategic translation in a highly regulated industry

About ANZ Banking Group

One of Australia’s ‘big four’ banks, ANZ provides banking and financial products and services to over 8.5 million retail and business customers. It operates across 32 markets worldwide, communicating in a variety of languages.

Visit website

The challenge

ANZ Transactive Global is a digital solution that gives clients a single entry point to ANZ’s cash management, liquidity, commercial cards, trade and markets services. Its mobile app gives greater visibility and control over cash management activities.

As a long-standing client, ANZ entrusted LEXIGO with the translation of the platform for its rollout across Asia. The initial launch involved extensive updates in multiple languages, covering the app interface, website, online forms and interactive PDF forms in 10 languages.

Our solution

We work in partnership with ANZ, providing ongoing strategic translation services. Our tailored solution manages every update and file, and gives all ANZ users access to a centralised translation platform.

A dedicated partner team keeps translation consistent and accurate across languages. That matters in a highly regulated industry, where there are significant legal and financial considerations.

We continue to translate the app as new updates are made, making sure each one flows and makes sense alongside the existing translations.

The impact

By taking English-only content into 10+ languages, our technology-driven approach gave ANZ scalable, enterprise-level translation and the speed to launch in new markets.

• Consistent, accurate translations tailored to a highly regulated industry
• A centralised translation platform that ANZ’s team can use directly
• Streamlined management of terminology, file versions and more
• Scalable enterprise-level translation that grows with ANZ’s needs

Following the initial rollout, our services continue to support the rapid evolution of the product through consistent updates.