LEXIGO is a NAATI endorsed language service provider, LSP950085. What the endorsement covers, and how it differs from certification.
Talk to us about a tender or panelEndorsement LSP950085, verifiable in NAATI's public register.LEXIGO is recognised under the formal endorsement model authorised by Australian, state and territory governments. Our endorsement number is 950085 and our status is verifiable through NAATI’s online directory of Endorsed Language Service Providers.
Endorsement applies for a two-year period and requires ongoing compliance with six specific requirements. NAATI conducts periodic reviews through system checks, meetings and data analysis, and spot checks may follow any formal complaint.
Procurement teams evaluating tenders usually need both. Certified practitioners deliver the work; an endorsed provider is the framework around how that work is sourced, secured, monitored and reviewed.
Practitioner level
Applies to an individual translator and confirms their professional competence in a specific language pair and skill set.
Organisation level
Applies to the language service provider as a whole and confirms the organisation operates to defined standards across six areas.
The endorsement model was authorised by Australian, state and territory governments in December 2024 and commenced on 24 February 2026. It exists to give agencies an additional layer of assurance when procuring language services, and to support them in meeting access and equity obligations to culturally and linguistically diverse communities.
Endorsement requires ongoing compliance with six requirements set out in NAATI’s LSP Endorsement Guidelines. These are what NAATI audits.
Engaged on every assignment, prioritised at the highest available level of certification.
Signed by the chair, CEO or board, binding the organisation to NAATI’s standards.
ISO 27001:2022 certification, or the Essential Eight maturity baseline.
Service data reported to NAATI every three months.
A documented quality assurance process and a customer feedback mechanism.
A formal induction process for every new practitioner.
Endorsement is not standalone. It sits inside a compliance framework that already underpins how we work with government, healthcare, legal and enterprise clients, and the four together cover the spectrum of risk a procurement team evaluates.
Governs the translation production process: translator qualifications, project management, revision and review.
Governs information security: how data is classified, stored, transmitted and protected.
Governs quality management: documented processes, continual improvement and corrective action.
Adds a sector-specific layer: our translator relationships, ongoing data reporting to a national authority, and a code of conduct written for the language services context.
For government agencies, healthcare organisations and enterprise clients, the structural assurance is in place before the engagement begins.
The translator engagement model, the security baseline, the feedback mechanism and the induction process are documented and reviewable, rather than described at submission stage.
This matters most on legal, medical, settlement and justice content, where the handling of the material is part of the brief rather than an afterthought.
Endorsement supports agencies meeting their obligations to culturally and linguistically diverse communities, which is the reason the model was created.
Teams referencing endorsement in tender requirements can confirm our status through the NAATI directory instead of requesting evidence from us.
Endorsement LSP950085 sits alongside ISO 17100, ISO 27001 and ISO 9001, which is the set usually required for federal, state and territory work.
Endorsement requires it, at the highest level of certification available for the language pair.
Do not take this page’s word for it. Endorsement status is public and can be confirmed against NAATI directly.
Our endorsement is published in NAATI’s online directory of Endorsed Language Service Providers. The directory is the official verification source, and the listing below is ours.
View LEXIGO’s listing in NAATI’s directory, opens in a new tabLEXIGO’s endorsement number is 950085. It appears on the unique LSP Endorsement logo issued by NAATI and can be quoted in any verification request or tender response.
For procurement teams that need evidence directly from the issuing authority, LSPendorsement@naati.com.au is the authoritative contact.
Endorsement is not currently a universal mandatory requirement, but several Commonwealth language service panels opening through 2026 reference it directly in their procurement frameworks. Mandatory or preferred status varies by panel and by agency.
The practitioner credential, the quality standards, and the team to talk to.
NAATI certification is a practitioner-level credential applied to individual translators. NAATI LSP Endorsement is an organisation-level credential applied to language service providers as a whole. The two are distinct and a fully compliant procurement framework typically requires both.
Endorsement isn't currently a universal mandatory requirement, but several Commonwealth language service panels opening through 2026 reference endorsement directly in their procurement frameworks. Mandatory or preferred status varies by panel and by agency.
Endorsement applies for a two-year period, subject to ongoing compliance with the LSP Endorsement Guidelines. NAATI conducts periodic reviews throughout the term.
NAATI maintains a publicly searchable online directory of Endorsed Language Service Providers. Endorsement status, endorsement number, and listing details can be confirmed through the directory.
Endorsement confirms the LSP meets a defined set of structural and procedural standards. Quality outcomes on any individual project also depend on the practitioner assigned, the source content, and the project specifications. Endorsement is one of several quality signals procurement teams typically evaluate alongside ISO certifications and project-level governance.
NAATI's stated approach is to support the LSP through a continual improvement process in the first instance. More punitive outcomes apply only as a last resort. In serious cases, NAATI may dis-endorse the LSP and write to the relevant government agency with recommendations regarding panel membership.
There's no cost for an LSP to apply for or receive endorsement. Compliance costs, including security infrastructure, reporting systems, and quality processes, sit with the LSP.
The model was authorised by Australian, state, and territory governments in December 2024 and commenced on 24 February 2026.
Tell us what you are procuring and we will confirm how our endorsement, ISO certifications and practitioner model map to your requirements.