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COVID-19 business continuity update

My thoughts are with those impacted by the illness directly, and indirectly by the necessary social distancing measures. We are eternally grateful to the healthcare workers, teachers and other essential service providers who give our communities vital amenities.
Japanese male businessman working from home in plain clothes
This update outlines how LEXIGO is continuing to provide its services and how we are responding to the COVID-19 pandemic.

Staff, contractors and vendors support

The health and well-being of our team members is of utmost importance. We are in the fortunate position that most of our staff already work remotely, including translators and project success managers. Therefore, it is business as usual at LEXIGO.
A portion of LEXIGO contractors are placed on-site at various client locations across Australia. To ensure their health and well-being, we have taken steps to either cancel, postpone, arrange remote working or adjust these placements to meet social distancing requirements until further notice.

Business continuity and uptime for clients

Unfortunately, the most vulnerable members of our community are the most impacted during these unprecedented difficulties. We mustn’t forget about the 820,000 Australians who, in the 2016 census, reported they speak English ‘not well’ or ‘not at all’.
The LEXIGO team and I are committed to continuing to provide you with high-quality translation and multicultural communication services, to help you stay connected with your diverse audiences during this time.
All our systems are up and running while we maintain business continuity arrangements and deliver on all contractual and service level agreements. We do not anticipate any interruption in services to our technology.

Thank you and stay safe

On behalf of the LEXIGO team, thank you for your continued loyalty and ongoing support. I wish you, your families, friends, teams and other loved ones good health during these uncertain times.

Written by Mark Saba, Founder and CEO, LEXIGO: With his passion for technology, business and globalization – Mark is responsible for realising LEXIGO's vision and strategic development of LEXIGO technologies, with a particular interest in translation process automation, machine learning and multicultural marketing. His experience in a diverse range of fields gives LEXIGO a dynamic and fresh approach to the delivery of its products and services.