Case Study

IBAC empowers communities with accessible legal information






potential reach


The Independent Broad-based Anti-corruption Commission (IBAC)


IBAC serves a crucial role in overseeing and preventing corrupt conduct and police misconduct within Victoria’s public sector. It operates across various public entities, making its communication strategies key to its


Melbourne, Victoria


Government and Public Sector

  • Multilingual Video Translations
  • Cultural Adaptation
  • Quality Assurance
  • Digital and Social Media Integration


The Independent Broad-based Anti-corruption Commission (IBAC) monitors and prevents corruption within Victoria’s public sector. IBAC initiated a project to ensure that its critical messages regarding police oversight and misconduct reporting were accessible to people from all backgrounds and cultures, acknowledging the diversity of the Victorian community. 

The initiative aimed to make crucial information about police oversight and misconduct reporting understandable and accessible to everyone, regardless of their primary language.

Making legal processes accessible to Victoria's multicultural communities through IBAC's commitment to inclusivity in public communication

In partnership with LEXIGO, IBAC aimed to transform essential informational videos into 21 languages, focusing on clarity, cultural sensitivity, and broad accessibility.


At the heart of this initiative was IBAC’s vision for a transparent and inclusive communication strategy. LEXIGO was chosen for our expertise in handling sensitive and complex translations with a high degree of accuracy and cultural sensitivity.

Our collaborative approach included:

Understanding legal systems is pivotal for maintaining public trust and accountability, especially in diverse communities. IBAC is dedicated to inclusivity and transparency by making processes accessible to all Victorians.


IBAC’s proactive approach and LEXIGO’s execution delivered outstanding results:

Broadened Reach: The translated videos significantly extended IBAC’s reach, making vital legal information accessible to non-English speaking communities across Victoria.

Community Engagement: The campaign sparked increased engagement from multicultural communities, with extensive feedback praising the clarity and accessibility of the information provided.

Impactful Communication: The initiative met and exceeded its goals, setting a new standard for how public agencies can effectively engage with diverse populations.

Through this project, IBAC demonstrated its leadership in fostering an inclusive and transparent environment, with LEXIGO proud to support its vision. The partnership highlighted the power of effective communication in building trust and understanding within diverse communities.

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